Update:
12/29/97
Q: What is the maximum length of the description field in the product file? Ans: Maximum
length is 64 K characters.
Q: Can we decrease the font size on the categories page so we can fit more categories? Ans:
Yes, run Store Configuration wizard in your Vendor Wizard to set this up.
Q: I still can't make the database to work...I've created the database a file called product.db. Its been called from the page: <INPUT TYPE=HIDDEN
NAME="_IN0" VALUE="V-Ch-single">
Ans: I
just checked out your HTML page :
and it doesn't contain:
If you don't specify this
HTML tag, the our shopping bag will
Q: How do I make some options of the product to be charged 10% more base on the product price? Example: size XL is 10% more than regular price. Ans: About 10% price
for the product option, bring up your option item, enter zero for the price
and enter a discount code, for example 20. Edit your discount file (folder9/file9.db)
and specify 90% discount.
Q: Check out our WEB site. We've got about 25,000 items ON-LINE. FSI is obviously going to have to work on performance, because it takes almost 7 minutes to load the peripherals category. Ans:
How many items are in peripherals category ? You may
want to break it down to multiple sub-categories. This will definitely
help the loading...
Q: I can't make the "Add to Shopping Bag" to show. Can you take a look at the page "mgs1001.htm" for me? Ans: I tested the
file:
Q: When I buy two items of a product with different size, then on the "Shopping Bags" page I see quantity 2 of the product of the same size. This is not good. How can I ship out the right sizes? Ans: I've checked
your config.db in folder9. Number 4 under [GENERAL] was set to 1, therefore
I set it to 0. When you set this to 1, items will be consolidated in the
shopping bag.
Q: I exported our product database to your database format. Your database format doesn't work. Please check it out Ans: You have long ItemNames which have some spaces. The ItemName is actually an ItemID, which might not have any meaning, should not have any space. The Description field is the part that will be displayed to show the product; this field is any text format to break into two lines use '|' Please read instruction here
Q: How can we default the shipping options to $ 0.00? Also, can we modify the other options as to $ amounts, whether they are displayed, etc.? Ans: About prefixing
the dollar sign in front of all currency, edit folder9/config.db, enter
Q: How do you make the default shipping charge no cost? Also, how do you add or modify additional types of shipping options. Ans:
Obviously, you haven't run the Vendor Wizard. How did you create product
database, via text editor ? I assume that you didn't create using our Catalog
Wizard.
Q: We need to allow entry of separate billing and shipping addressed – how do we do that? Ans: Our software
already come with separate billing and shipping addressed.
Q: The Shipping and Handling Fees of 200.00 or over is equal to 0 even though I set it to 16.00 Please check on that. Ans: Shipping
and Handling Fees:
Q: Our shops can ship all over the world, so we need to configure very complex table. In the zone file is it possible to have many country into a zone, ex: in your template: 1: usa 2: canada 3: mexico now I need: 1: italy 2: france germany belgium (all EU country) 3: all East Europe country all based on UPS/DHL zone Each zone record can be specified with single country and multiple states. Ans: To solve this problem, you need to group similar countries together, for example: 1: italy
And then in your weight file, you can specify as follow: 3.00: 1=10.00, 2-4: 15.00, 5-6: 20.00 This mean4: belgium
And then in your weight file, you can specify as follow: 3.00: 1=10.00, 2-4: 15.00, 5-6: 20.00 This mean |