Objectnet iShopping Wizard
General FAQ

 
Update: 12/29/97
 
 

  1. What is iShopping Wizard?
  2. Can merchants customize the system?
  3. Does it support payment verification?
  4. Does it have multi-lingual support?
  5. Is iShopping Wizard secure?
  6. How does vendor access the account?
  7. About payment, I believe that the software available is only for U.S. stores, am I right?.. 
  8. Currently, do you offer any Credit card services? .. 
  9. I want to manage subscriptions (to our info) and sells via credit cards. 
  10. I need to provide secure (SSL) site for entry of credit card #s. 
  11. How does the online credit card verification works, is it automatic?.. 
  12. What if I have a foreign account (that is outside the US or Canada)? Will credit card verification work?.. 
  13. My store is daily updated. I think it is a lot of work for me if I have to change to your database format. 
  14. We need to allow entry of separate billing and shipping addressed 
  15. Do you have database templates to track purchases? 
  16. I want to know if I can get the shopping wizard to automatically calculate a discount.. 
  17. I need to provide "batch" capability for registration (forms?) and to forward that info to me. 
  18. What is your database format: MS Access, etc.? 
  19. Do you have any creative way of adding a size select option.. 
  20. Can customers print out their order from the applet either for their records or to fax and mail? 
  21. Does the unbroken key appear on the lower left corner of Netscape while the sale is being completed?.. 
  22. Can the Wizard be adapted to use the Microsoft Wallet? 
  23. If some body wants to order quantity 100 of something, click Add to Shopping Bag 100 times? 
  24. Is the java code cached locally so the clients don't have to wait the 50 - 60 kb downloading time?.. 
  25. I'm looking for a 100% self contained JAVA cart to add to a site I'm working on.. 
  26. Are there frequent buyer features.. 
  27. Are there any membership or discount club features? 
  28. Is your Java solution slow? .. 
  29. Your solution implies that the databases are on your server? 
  30. Do I depend on your connection? 
  31. Which operating systems do you support? 
  32. Can you mix Gold & Platinum? 
  33. Can the e-mail notification be customized? 
  34. Can the Wizard handle thousands of items? 
  35. Can the Wizard be customized to personalize? 
  36. Can the Wizard appearance scheme colors be changed? 
  37. What do I have to do if I use the Gold version? 

upQ: What is iShopping Wizard?  

Ans: It is a commerce server designed for the Service Provider who wants to provide commerce server service to its merchant customers. This application is 100% written in Java and is platform-independent.  
It supports both CGI-based and Applet-based shopping carts as the client interfaces. The former uses html <Form> tag and POST method, the latter uses html <Applet> tag which is supported by Java-enabled browsers. Both interfaces can be implemented in the same web site.  


upQ: Can merchants customize the system?  

Ans: Yes.  Merchants customize their own environment by setting up the database where the server acts according to rules that the data define, such as to calculate taxes, handling charges, discounts, payment methods and so on. Merchants can maintain the database with their favorite word processor or with Site Setup Wizard.  


upQ: Does it support payment verification?  

Ans: iShopping Wizard delivers purchase order information to vendors and supports real time credit card verification through Cybercash. 


upQ: Does it have multi-lingual supports?  

Ans: iShopping Wizard is multi-lingual (Unicode). Once installed, each merchant can choose the preferred language to present its shopping cart from the same service provider, as long as language translation is provided. 


upQ: Is iShopping Wizard secure?  

Ans: It is secure. Data are encrypted with ObjectNet cryptographic technology which is independent of any Web server and browser.  
In any case, iShopping Wizard client can be run in secure or non-secure Web server, the result is the same.  


upQ: How does vendor access its account?  

Ans: Merchant logins with passwords to access Vendor Wizard in order to configure the environment and process the purchase orders.  


up 
Q: About payment, I believe that the software available is only for U.S. stores am I right?  It would be nice to make an automatic payment in my currency.  

Ans: All labels, messages, currency, color are specified in a text file. To support different language, all you need to do is translate all content of this text file into your language. To view our software in Dutch, please go to this site: http://www.solcon.nl/solcon/index.html  
It took this ISP (our customer) a couple hours to translate our shopping cart from English to Dutch all by himself!  


up 
Q: I am currently looking for a company to allow me to accept credit card transaction via the web, and I have a questions about your service.  Currently, do you offer any Credit card services?  

Ans: Currently, our shopping cart is integrated with CyberCash for online credit card authorization over the Net. Your customers can choose many different credit card to pay depending on the type of your processor. Our shopping cart will validate, authorize and optionally transfer the sale amount instantly from your customer's account to yours.  
You can either apply for a merchant credit account from your own bank or we can set up one for you through our broker with a lower rate.  


up 
Q:  I want to manage subscriptions (to our info) and sells via credit cards 

Ans: Objectnet iShopping Wizard Commerce Server provides online or off-line credit card authorization. With "online" authorization, iShopping Wizard will authorize credit card in real-time using CyberCash when your customer submit the order. On the other hand, "off-line" allows you as a merchant to process the credit card manually.  


up 
Q: I need to provide secure (SSL) site for entry of credit card #s.  

Ans: We do have SSL server.  


up 
Q:  How does the online credit card verification works, is it automatic? enter number, verify, response, user gets informed, user downloads, the end? Something like that? How does my account gets credited with purchase amounts?  

Ans: As soon as your customers enter his/her credit card and submit the order, iShopping Wizard will attempt to authorize from your own bank using CyberCash server. If your bank approves the charge, iShopping Wizard will generate a new username/password then takes your customer to a download site which can be on our server or somewhere on the Net. Depending on the type of merchant account that you setup with your bank, if you have "authorize only" account, then iShopping Wizard will only authorize the card with the charge amount, you'll then have to submit a batch, normally at the end of the day or when you are ready to ship the products. Once you subCyberCash server. If your bank approves the charge, iShopping Wizard will generate a new username/password then takes your customer to a download site which can be on our server or somewhere on the Net. Depending on the type of merchant account that you setup with your bank, if you have "authorize only" account, then iShopping Wizard will only authorize the card with the charge amount, you'll then have to submit a batch, normally at the end of the day or when you are ready to ship the products. Once you sub