JSN ImageShow Help & Support
In the present time we offer 3 kinds of support for JSN ImageShow.
JSN ImageShow is supported by 3 following documentation:
- Quick Start Guide – This document will assist you in configuration process of the product. You can get the website like demo in very short time.
- Configuration Manual – This document contains information about each product’s features in details.
- Tips & Tricks – This document will help you to handle the product better with simple, yet effective tips and tricks.
All documentation are placed on our Documentation Portal for your convenience.
In support forum we do provide support for everyone who bought commercial edition of JSN ImageShow. Here you will get support from our support team as well as thousands active members.
Our commitments on Support Forum are:
- Provide support on matters related to product’s exploitation and possible malfunctions.
- Do our best to give an answer within 24-48 hours.
Dedicated Support System is for customers who bought Developer License of JSN ImageShow. With ticket support we can investigate issue in depth and provide solution much faster.
Our commitments on Dedicated Support are:
- Provide support on matters related to product’s exploitation and possible malfunctions.
- Be ready to access to customer’s website back-end to investigate and resolve the issue.
- Guarantee 24 hours response time.