Objectnet iShopping Wizard
General FAQ

 
Update: 12/29/97
 
 

  1. What is iShopping Wizard?
  2. Why iShopping Wizard?
  3. Can merchants customize the system?
  4. Does it support payment verification?
  5. Does it have multi-lingual support?
  6. Is iShopping Wizard secure?
  7. How does vendor access the account?
  8. What is the requirement for vendor to implement iShopping Wizard?
  9. What is the cost to use iShopping Wizard?
  10. How long it takes and how to set up iShopping Wizard?
  11. How much do major ISPs charge for similar services?
  12. About payment, I believe that the software available is only for U.S. stores, am I right?.. 
  13. Currently, do you offer any Credit card services? .. 
  14. I want to manage subscriptions (to our info) and sells via credit cards. 
  15. I need to provide secure (SSL) site for entry of credit card #s. 
  16. How does the online credit card verification works, is it automatic?.. 
  17. What if I have a foreign account (that is outside the US or Canada)? Will credit card verification work?.. 
  18. My store is daily updated. I think it is a lot of work for me if I have to change to your database format. 
  19. We need to allow entry of separate billing and shipping addressed 
  20. Do you have database templates to track purchases? 
  21. I want to know if I can get the shopping wizard to automatically calculate a discount.. 
  22. I need to provide "batch" capability for registration (forms?) and to forward that info to me. 
  23. What is your database format: MS Access, etc.? 
  24. Do you have any creative way of adding a size select option.. 
  25. Can customers print out their order from the applet either for their records or to fax and mail? 
  26. Does the unbroken key appear on the lower left corner of Netscape while the sale is being completed?.. 
  27. Can the Wizard be adapted to use the Microsoft Wallet? 
  28. If some body wants to order quantity 100 of something, click Add to Shopping Bag 100 times? 
  29. Is the java code cached locally so the clients don't have to wait the 50 - 60 kb downloading time?.. 
  30. I'm looking for a 100% self contained JAVA cart to add to a site I'm working on.. 
  31. Are there frequent buyer features.. 
  32. Are there any membership or discount club features? 
  33. Is your Java solution slow? .. 
  34. Your solution implies that the databases are on your server? 
  35. Do I depend on your connection? 
  36. Which operating systems do you support? 
  37. Can you mix Gold & Platinum? 
  38. Can the e-mail notification be customized? 
  39. Can the Wizard handle thousands of items? 
  40. Can the Wizard be customized to personalize? 
  41. Can the Wizard appearance scheme colors be changed? 
  42. What do I have to do if I use the Gold version? 

upQ: What is iShopping Wizard?  

Ans: It is a commerce server designed for the Service Provider who wants to provide commerce server service to its merchant customers. This application is 100% written in Java and is platform-independent.  
It supports both CGI-based and Applet-based shopping carts as the client interfaces. The former uses html <Form> tag and POST method, the latter uses html <Applet> tag which is supported by Java-enabled browsers. Both interfaces can be implemented in the same web site.  


upQ: Can merchants customize the system?  

Ans: Yes.  Merchants customize their own environment by setting up the database where the server acts according to rules that the data define, such as to calculate taxes, handling charges, discounts, payment methods and so on. Merchants can maintain the database with their favorite word processor or with Site Setup Wizard.  


upQ: Does it support payment verification?  

Ans: iShopping Wizard delivers purchase order information to vendors and supports real time credit card verification through Cybercash. 


upQ: Does it have multi-lingual supports?  

Ans: iShopping Wizard is multi-lingual (Unicode). Once installed, each merchant can choose the preferred language to present its shopping cart from the same service provider, as long as language translation is provided. 


upQ: Is iShopping Wizard secure?  

Ans: It is secure. Data are encrypted with ObjectNet cryptographic technology which is independent of any Web server and browser.  
In any case, iShopping Wizard client can be run in secure or non-secure Web server, the result is the same.  


upQ: How does vendor access its account?  

Ans: Merchant logins with passwords to access Vendor Wizard in order to configure the environment and process the purchase orders.  



up  
Q: What is the requirement for vendor to implement iShopping Wizard? 

Ans: Firstly, you must have a Internet home page. You can subscribe to the hosting service from and ISP if you don't have a home page.  

Secondly, either you can subscribe to the service from your service provider who has installed iShopping Wizard commerce server, or you may install iShopping Wizard commerce server if you own a NT or UNIX web server.



up 
Q: What is the cost to use iShopping Wizard? 

Ans: We have various programs available for merchants who need the service.  

You may choose to install the system if you have your web server.  



up  
Q: How long it takes and how to set up iShopping Wizard? 

Ans: There is no need to set up or install any program if you subscribe to the service from a service provider who has our server installed. We provide standard templates. You may use them as is or customize them. 

Customers can place orders from you home page, sometime within hours after signing up an account. Vendors choosing Platinum shopper style need to modify some web pages. 



up  
Q: How much do major ISPs charge for similar services? 

Ans: Quoting from WEBWEEK pg. 26 (Volume 2, Issue 16th, 10/21/96): 

    "Adding SecureBuy services to a web site will cost $395/month and $3 per transaction for AT&T business telephone customers, or $495/month and $4 per transaction for non-customers, plus a $500 setup fee..." (AT&T) 

    "BBN Planet charges a $7,000 setup fee plus a transaction fee of 2% per sale, with a $450/month minimum..." (BBN Planet) 

    This is iShopping Wizard Rate.



up 
Q: About payment, I believe that the software available is only for U.S. stores am I right?  It would be nice to make an automatic payment in my currency.  

Ans: All labels, messages, currency, color are specified in a text file. To support different language, all you need to do is translate all content of this text file into your language. To view our software in Dutch, please go to this site: http://www.solcon.nl/solcon/index.html  
It took this ISP (our customer) a couple hours to translate our shopping cart>  

Ans: All labels, messages, currency, color are specified in a text file. To support different language, all you need to do is translate all content of this text file into your language. To view our software in Dutch, please go to this site: http://www.solcon.nl/solcon/index.html  
It took this ISP (our customer) a couple hours to translate our shopping cart